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Bold Penguin partners with Salesforce Financial Services Cloud to streamline commercial insurance process

Bold Penguin Collaborates with Salesforce to Launch Bold Penguin Terminal and SubmissionLink™ on Salesforce AppExchange

Bold Penguin and Salesforce Collaborate to Streamline Commercial Insurance Quoting Process

Bold Penguin, a leading digital solution platform for commercial insurance, has announced a collaboration with Salesforce, launching Bold Penguin Terminal and SubmissionLink™ on Salesforce AppExchange. This new product will empower customers to streamline their commercial insurance quote and bind process, providing a more efficient and seamless experience for agents, carriers, and insureds.

The Bold Penguin Terminal allows agents to quote multiple products with multiple carriers using one universal application, saving time and providing the best coverage options in minutes. By partnering with leading national, regional, and specialty carriers, Bold Penguin ensures that agents can find the right coverage for their customers at the right time.

SubmissionLink™ leverages proprietary artificial intelligence to extract and enrich data from submission documents and coverage forms, reducing ingestion time from weeks to minutes while improving accuracy. This integration allows carriers to automatically create Cases, Accounts, and Contacts in Salesforce FSC and generate rates in real time with over 97% accuracy.

With Bold Penguin available on Salesforce AppExchange, users can seamlessly move account data from FSC into the Bold Penguin Terminal, activating commercial insurance quoting while data syncs back into FSC in real time. This eliminates the need to re-enter data, saving time, reducing errors, and streamlining customer servicing capabilities.

Ben Clarke, Bold Penguin Co-founder and Chief Data Officer, expressed excitement about the collaboration, stating, “The ability for agents and carriers to access Bold Penguin’s products through the AppExchange, with seamless data syncing with the Salesforce Financial Services Cloud platform, extends the value of both products in support of efficient insurance distribution.”

Steve Dobbs, EVP of Financial Services at Salesforce, also praised the collaboration, highlighting the speed and efficiency of the solution. “With the combined technology of Bold Penguin and Salesforce, agents and carriers can seamlessly quote products from even the most complex submissions, delivering a streamlined experience, transparency throughout the process, and a faster time to quote.”

Overall, the collaboration between Bold Penguin and Salesforce promises to revolutionize the commercial insurance industry, providing a more efficient and effective solution for agents, carriers, and insureds.

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